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The Power of Voice Drops in the Real Estate Industry: How Leadngage Can Transform Your Follow-Up Strategy

October 03, 20242 min read

In real estate, staying connected with clients is essential. But with busy schedules, it can be hard to maintain that personal touch. That’s where voice drops come in. This feature allows you to send pre-recorded voicemails to clients without ringing their phones, saving time and keeping communication personal.

Let’s explore how Leadngage’s voice drops, integrated with Follow Up Boss, can simplify your follow-up and help you stay top of mind.


What Are Voice Drops?

Voice drops let you send a voicemail directly to someone’s inbox without making their phone ring. You can record one message and send it to multiple clients, allowing you to connect with more people in less time.


Why Use Voice Drops in Real Estate?

  1. Save Time: Instead of calling each client, send one voicemail to many, making your follow-up faster and easier.

  2. Personal Touch: Clients feel like you took the time to reach out personally, strengthening relationships.

  3. Boost Engagement: People are more likely to listen to a voicemail than open an email, making your message stand out.


How to Use Voice Drops:

  1. Invite Clients to Open Houses: Send a friendly voicemail inviting leads to your next open house.

  2. Follow-Up After Showings: Leave a message to thank clients for attending and ask for feedback.

  3. Re-Engage Cold Leads: A simple, personalized voicemail can bring old leads back into the conversation.


Using Leadngage’s Voice Drops with Follow Up Boss

With Leadngage, you can record, schedule, and send voice drops right from your Follow Up Boss account. It’s easy to target the right leads, and you can track who listens to your messages for smarter follow-up.


Conclusion:

Voice drops are a simple yet powerful tool for real estate agents. They let you reach more clients in less time while keeping your communication personal. Ready to take your follow-up strategy to the next level? Start using Leadngage’s voice drops today!

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FAQ

Does Leadngage work with Follow Up Boss?

Yes, we offer an embedded app within the Follow Up Boss sidebar for easy access to many our features as well as the enabled drip texting within action plans! Most of our features run through FUB notes and then SMS gets converted to show as marketing text messages in FUB.

Not using Follow Up Boss? No problem, we suggest the Platform plan for access to additional features however you can still use the Messaging Plan for some of the functions.

Why do I need a Twilio account?

Twilio is the provider for your local phone number and all phone communication between systems. Once we have you set up and you share your Twilio account with us, you will only need to occasionally access Twilio to keep your card on file updated and if you want to monitor usage logs. Our team will handle the Twilio A2P 10DLC registration for you and assist with any support requests with Twilio.

See Leadngage's detailed FAQ page on Twilio Fees & Overage Charges.

Is there an extra cost per user?

There is one subscription fee for Leadngage for each master Follow Up Boss account. Your Leadngage account covers all users within your Follow Up Boss account, whether it's one or fifty users. Once enabled for one user, all users have access to the Leadngage widget and drip texting in action plan ability in FUB. You will pay additional for going over your usage limits if your team is very active in messaging. We have additional plans with higher limits or you can pay for overages as you go (see more under Twilio FAQs).

We recommend only the team owner and admin/operations manager have access to the Leadngage Platform and optional mobile app as all leads, billing, and communication can be viewed.

How does drip texting work?

Leadngage works within Follow Up Boss by adding an additional code to a note within action plans.

For example, the command code and message

[SMS] Hi %contact_first_name% This is %agent_first_name% with %company_name%. I was just notified you registered on our website and I would love to help! Are you currently in the market or just browsing? If you'd rather not be texted, reply stop.

would send a text through your Leadngage number pulling in the merge field data with the [SMS] removed. New texts on days 2 and beyond in the action plan with code [SMS] will send around 9 am

Leadngage also offers timed drip texts through action plans with commands that include 15 minute, 1 hour, and 2 hour delays and texts sent around 9 am, 11 am, 1 pm, 3 pm, 5 pm, and 7 pm.

Follow Up Boss action plans drops the note onto the lead at 5 PM of your local time and sends to our system. Leadngage then sends action plan texts with bracket commands (i.e. [SMS]) between 9 am - 8 pm of your local time zone Monday through Friday, and 11:30 am to 5 pm on Saturday and Sunday. Texts scheduled for after those times on any given day will be send the following day at 9 am. We also hold action plan texts on the following holidays Easter, Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and New Year's Day and will deliver the text the day after the holiday.

Any manual texts you send yourself without a delay (not through the action plan) or in action plans without brackets (i.e. SMS) will send instantly without regard to the holiday or time of day.

Leadngage currently allows one action plan text per day per lead. We also suggest spacing at least one day between most texts, if there is an action plan text held from the evening or day before the 2nd text in line will be skipped.

How many social media accounts can I connect?

Social Messages to FUB

At this time Leadngage can connect to one Facebook Page and the primary business Instagram page that is connected to the Facebook page as well as one Google Business Profile. We are working on increasing that limit for message connections. These messages will be pushed into your Follow Up Boss profile and default to the account owner. You can also reply to the messages in FUB through our Leadngage widget or the mobile shortcuts in notes. You can use the tags we send to set automations if you'd like to automatically assign these message leads to another user. At this time we do not support messages to FUB from personal social media profiles.

Social Planner (Add-On for Messaging & Automation, Included with Platform)

You can connect multiple profiles, pages, groups for each source. Send posts immediately to multiple places or schedule for the future.

Supported Profiles: Facebook groups* you're an admin in (posts using your selected personal profile), Facebook Business Page & Reels. Google My Business (limited to GMBs with 10 locations or less). Linked-In Pages and Profiles. Instagram Professional Accounts including Posts, Stories, and Reels. X (formerly Twitter). TikTok personal profiles (business accounts coming soon). Both Instagram and Facebook also allow you to add the initial follow up comment which is great for initiating engagement.

*Facebook groups connection is scheduled to end in April 2024 as Facebook will no longer allow the connection through their API.

Is there a limit to how many sites I can place the web chat widgets on?

There is no limit to the number of sites you can place either the Standard Chat Widget (included in all accounts) or the Engagement Widget (Add-on) on. The Engagement Widget is limited to 5 custom pop-up welcome messages, which we can customize by url.

Does Leadngage reply to the lead responses for me?

No. We want you to be in control of the conversation. You can set up your own action plans, use our templates as a guide, or use Kee Technology Solutions for your initial automation and action plan set up. After that, you are in control of monitoring replies and choosing your responses.

Hear From Our Clients

Integrating FUB and leadngage has been a game changer for my business. It automates all my outbound texting, and has helped me convert tons of leads!

Eileen H

Keller Williams

Before adding Leadngage to Follow Up Boss, we were missing inbound conversations and opportunities from our website, social media, and text inquiries because we were juggling multiple apps. Now, everything is managed seamlessly within Follow Up Boss, all in one place.

Jeremy S

EXP

Our team is thrilled with Leadngage. We've saved money by no longer needing VAs to copy and paste text templates to new leads—everything is automated now.

Brian G

Remax

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